How Muse keeps your writing safe — and how to reach us if something's wrong.
NarrativAI is an 18+ creative sanctuary. Before you can create anything, you enter your date of birth — if that puts you under 18, access is blocked immediately. We don't ask for a government ID or any other identity document; this is a self-reported check, not an identity-verification service.
You'll also see a consent step that explicitly asks you to opt in to mature themes before Muse generates anything for you. Nothing gets written until you've agreed.
Every single scene Muse writes — narration and dialogue both — passes through an automated safety check before it ever reaches your screen. Consensual mature themes between fictional characters are always allowed; what gets blocked is illegal content, real-world violence, hate speech, and anything sexualizing a minor, fictional or not.
This isn't a one-time filter you set up once — it runs on every generation, every time. And if the check itself ever fails to return a clear answer, Muse blocks the content rather than guessing. You should never see something you didn't consent to.
If something ever gets through that shouldn't have, or you just want to flag a concern, use the form below — it goes straight to the people who handle Trust & Safety, not a general inbox. Tell us what happened and, if you can, what you were doing right before it did.
Prefer email? Reach us directly at safety@operahouse.cc.