Terms of Service

Effective Date: August 15, 2026 — Last updated: September 17, 2026 — Entity: OperaHouse Ventures ("Company," "we," "us") — Product: NarrativAI (the "Service")

1. Acceptance of Terms

By creating an account or otherwise using NarrativAI, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service. Acceptance occurs via an affirmative "I Agree" action (clickwrap) at account creation — not a passive footer link — consistent with the enforceability standard current U.S. case law favors.

2. Eligibility & Age Verification

  • NarrativAI is restricted to users who are 18 years of age or older.
  • You must complete a date-of-birth verification step during onboarding. If the calculated age is under 18, access is immediately blocked. We do not collect government ID or other sensitive identity documents for this check.
  • Repeated failed age-verification attempts from the same device or IP are subject to a temporary cooldown before another attempt is allowed.

3. Account Registration

  • You may explore a temporary, unauthenticated session (choosing a universe name, first original character, and tone tags) before creating an account; an email and password are required to save your universe.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Explicit Consent to Mature Themes

Accounts verified as 18+ must complete a mandatory consent modal explicitly opting in to mature themes before any content is generated.

5. License Grant, Not Ownership Transfer

Subject to these Terms, we grant you a limited, personal, non-commercial license to use text and dialogue generated through NarrativAI ("Generated Content") for your own reading and private use. We do not warrant that Generated Content is copyrightable or free of third-party rights.

6. Your Original Characters & Content

You retain your rights in the original characters, lore, and other creative material you input into NarrativAI ("Your Content"). You are responsible for ensuring Your Content does not infringe any third party's rights.

7. Commercial Publishing Restriction

You may not compile, package, or publish Generated Content as a complete book, novel, or standalone commercial work — on any platform (e.g., Amazon KDP, Wattpad Paid Stories, Patreon) — for monetary gain, without a separate, explicit commercial license from OperaHouse Ventures. This applies regardless of light editing, unless your human revision is substantial enough to constitute a materially new, independently authored work.

8. Human-Authorship Disclosure

If you seek copyright registration for a work incorporating Generated Content, you must disclose and disclaim the AI-generated portions per U.S. Copyright Office guidance (Copyright and Artificial Intelligence, Part 2, Jan. 2025). We do not indemnify you for a failure to make this disclosure. Under current law (see Thaler v. Perlmutter, cert. denied Mar. 2, 2026), purely machine-generated text is not independently copyrightable, and we make no claim that it is.

9. Enforcement & Breach Consequences

Violations of Sections 7–8 may result in account restriction, suspension, or termination. Egregious cases (e.g., a fully AI-generated manuscript sold at scale) may be referred for legal action.

10. Content Guardrails & Prohibited Use

Consensual mature themes between fictional characters are permitted. You may not use NarrativAI to generate or attempt to generate illegal content, real-world violence, hate speech, or child sexual abuse material (CSAM). All Muse-generated output is automatically screened by an independent safety classifier (Claude Sonnet 5) before it reaches you; content that fails classification is blocked from the writing surface.

11. Trust & Safety Reporting

You can report content, a Muse response, or an account you believe violates these Terms by emailing safety@operahouse.cc.

12. Subscription, Billing & Refunds

Paid access to NarrativAI is billed through Stripe, our sole payment processor. Prices are in U.S. dollars. We do not store your full card details.

Free. Free accounts can generate up to about 1,750 words per day. The allowance resets daily at 00:00 UTC.

Usage Credits. Free-tier writers who reach the daily limit can buy Usage Credits: a one-time pack of 5,000 words for $2.99. Credits are used only for words generated beyond your daily free allowance. Buying credits does not start a subscription.

Premium. Premium is a recurring subscription at $5.99, billed every 30 days. It removes the daily generation limit and includes Reading Mode and the Lore Bible. Premium renews automatically at the end of each 30-day billing period until you cancel.

Free Trial. Each account may start one free 7-day Premium trial. No payment method is needed to start it. If you haven't added a payment method by the end of the trial, it ends automatically, your account returns to Free, and you are not charged. If you add a payment method during the trial, your subscription continues as paid Premium when the trial ends, at the price above.

Founding Member. Founding Member is a one-time $99 purchase, limited to 100 units in total. It includes lifetime Premium access (no renewal and no expiry), a one-time grant of 50,000 words of Usage Credits, and a permanent Founding Member badge. Once all 100 units are claimed, it is no longer offered.

Cancellation. You can cancel Premium at any time from the Billing panel in your Dashboard. Unless you receive a refund under the 48-hour policy below, cancellation takes effect at the end of your current billing period, and you keep Premium until then. After that, your account returns to Free. Your Content is not deleted.

Refunds.

  • Premium (48-hour window): if you cancel within 48 hours after a Premium charge, including your first paid charge, a charge when a free trial converts to paid Premium, and every renewal charge, we will refund that charge in full. Your Premium access ends when the refund is issued, and your account returns to Free. To request one within that 48-hour window, use "Cancel and refund" in the Billing panel of your Dashboard, or email support@operahouse.cc.
  • After 48 hours: a Premium charge is non-refundable once 48 hours have passed. You can still cancel at any time, and you keep Premium until the end of the billing period you paid for.
  • One refund every 90 days: refunds are limited to one per account, and one per payment card, in any 90-day period. A refund made to any account using the same card counts toward that card's limit. Requests beyond this limit are declined, even within the 48-hour window.
  • Misuse: we may decline a refund, or restrict access to paid plans, where we reasonably believe the refund policy is being misused, for example through repeated subscribe-and-refund cycles or multiple accounts. This does not affect a refund required by applicable law.
  • Founding Member and Usage Credits: these purchases are final and non-refundable.
  • Refunds are returned to the original payment method through Stripe. Your bank may take several business days to post them.
  • Nothing in this section limits any refund right you have under applicable law that cannot be waived.

Price changes. We may change prices for future purchases. We will notify you before a price change applies to a Premium subscription you already have.

13. Intellectual Property Protection

We select AI inference providers whose published data-processing terms exclude your prompts and original-character data from training of their publicly released models. We do not enroll in any tier of these services that would permit such training. If a provider materially changes its data-handling terms, we will change providers or give notice before continuing to route through them.

14. Data Deletion

You may request deletion of your account and associated data at any time by emailing privacy@operahouse.cc.

15. Termination

We may suspend or terminate your account for violation of these Terms, including confirmed Trust & Safety or Commercial Publishing Restriction violations.

16. Disclaimers & Limitation of Liability

NarrativAI and Generated Content are provided "as is." We do not warrant that Generated Content is accurate, original, or free of third-party rights. To the fullest extent permitted by law, OperaHouse Ventures' aggregate liability arising from your use of the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the claim and (b) one hundred U.S. dollars (US$100). Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or fraud.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, except to the extent a mandatory consumer-protection law of your home jurisdiction with a materially greater interest in the dispute displaces that choice.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to you, and continued use of the Service after changes take effect constitutes acceptance.

19. Contact

Questions about these Terms can be sent to legal@operahouse.cc or, for general support, support@operahouse.cc.